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Hi! I posted this topic about a week ago, but hadn't yet changed my username. I use an online alias but I totally understand why the 'remove your last name' rule is in place. Hopefully my question can be answered - it's a bit weird.
I'm an old player, and on my (now alt) account I have the 2019 Christmas Tree (from the 2019 Christmas event) still placed in my Celebrity Mansion. I love the tree but have run into 2 issues with it:
1 - The 'undo' button in edit mode doesn't appear when I try to edit the house. Every other feature seems to work fine, although I haven't tested it much. I'll include a screenshot of how edit mode looks and how the undo button is clearly missing. All my other houses are fine, so is this due to an old event item being in the house?
2 - I want to trade the Celebrity Mansion from my alt to my main account, but I'm very paranoid that the 2019 Christmas Tree would somehow be lost in the process. I've looked online a little but haven't found direct evidence as to whether or not exclusive event items are kept when the house is traded. Can you let me know if it's safe for me to trade the house (ie, if the tree will remain in the house)?
Thank you so much!
Blue
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Steven Zachary posted 24 days ago Admin
Hey Blue!
As it's the weekend, I will be checking in on your question when everyone has returned to the office on Monday.
In terms of the second question, any item that will not be transferred over will be clearly labeled in the home before the trade is made.
Hope this helps for now and expect an update tomorrow on your first question!
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