How long does it take for Adopt Me Support to reply to me?

Modified on Sun, 8 Sep at 5:34 PM

Thank you for submitting a ticket with us! Please sit tight while we investigate your issue and find a way to resolve it. 


If you have submitted a ticket through Live Chat, we will aim to get back within the hour. If your issue is more delicate or requires escalation, we will aim to get back to you within 72 hours. Sometimes, this may take longer, but if that is the case, one of our agents will give you an estimated time range.