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When I try to log in to my support account, an error is written
0 Votes
Steven Zachary posted 24 days ago Admin Best Answer
Hey Artem!
If you are unable to sign into support on a Roblox account, this means the account is under the age of 13.
Due to legal reasons, we are unable to engage in conversation with players who are under the age of 13. As such, you will need to either have a parent/guardian contact us or contact Roblox Support to have your age changed if this is a mistake.
Please note Uplift Games has no access to, nor the ability to change, the age on your account, with both of these being determined by Roblox.
0 Votes
1 Comments
Steven Zachary posted 24 days ago Admin Answer
Hey Artem!
If you are unable to sign into support on a Roblox account, this means the account is under the age of 13.
Due to legal reasons, we are unable to engage in conversation with players who are under the age of 13. As such, you will need to either have a parent/guardian contact us or contact Roblox Support to have your age changed if this is a mistake.
Please note Uplift Games has no access to, nor the ability to change, the age on your account, with both of these being determined by Roblox.
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