Advent Calendar Rewards not being granted

Posted about 1 month ago by TheVoidOfGay

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TheVoidOfGay

I have logged in and claimed the advent calendar rewards every day since day 1 opened. Every day it has said I have opened each door and claimed each reward; to the items even showing up in my inventory/gingerbread stash. Each of the next times I have logged in, said items/gingerbread has vanished; at first I just assumed it was a bug, and it would be fixed and my rewards returned. As of today, when I opened day 7, all other doors were closed and boarded as if I'd never opened them, and none of my rewards other than the 3k gingerbread I got today are present on my account. Can this be fixed and my rewards returned? I've never had this issue in the past, and have opened years worth of calendars.

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Cutycompter

Cutycompter posted 15 days ago

this happened to me to but only on day 14 even tho I logged in and opened the door. 

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TheVoidOfGay posted about 1 month ago

My username is superfangirlynfriend. Thank you for looking into this, I really appreciate it and I apologize for the hassle

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Steven Zachary posted about 1 month ago Admin

Hey TheVoidOfGay!

Can you please let me know your Roblox username, as we are unable to locate one under your name here.

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