pet plus subscription isnt working

Posted 15 days ago by fabu1osa

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fabu1osa

i had money tkaing out of my acocunt on the 12th and still havent received any of the iteams nor the vip, this may have glitched bc its my 2nd time and when it tried to renew it didnt work then a couple days late it took the money out.

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Steven Zachary posted 12 days ago Admin

Hey fabu1osa!

To use the live chat, you will need to visit https://www.playadopt.me/support

From there, you can select the button that says "Get Support". This has a Red Panda on it. This will instruct you to sign into and authorize your Roblox account. You are not able to use our live chat system without being signed into a Roblox account for security reasons.

Once you have done this, you will be brought back to the Support page where the chat widget will open in the bottom right corner of the page.

Hope this helps!

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fabu1osa posted 12 days ago

i dont know how to find the live chat ive looked everywhere

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Steven Zachary posted 14 days ago Admin

Hey fabu1osa!

Could you please contact us using our live chat at playadopt.me/support

This will allow us to more uniquely assist with your issue and review the specific circumstances.

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