I am very sorry this isn’t a bug, I tried to contact support and it wasn’t working.

Posted 25 days ago by Catpuppy 48

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Catpuppy 48

I joined adopt me when I realized a lot of my pets were missing from my inventory including my neon unicorn, neon cow, neon polar bear, neon brown bear and many more of my other pets. I checked my trade history and found 3 different trades from “boolagus”. My Roblox username is 

”Catpuppy48” and I have spent most likely over 1000 dollars on Adopt Me alone and those pets were some that I have obtained over the coarse of more than 5 years at this point. I tried multiple times to report this on the support page but it said something about my account not being able to report anything? If you could revert the trades it will be very much appreciated, thank you.

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Steven Zachary posted 24 days ago Admin Best Answer

Hey Catpuppy!

If you are unable to use our live chat option due to a red error stating you cannot sign into your account, this means the account you are using is under the age of 13. If you believe this is an error, please contact Roblox Support in order to have the age of your account looked into. They can be found here!


If this is not an error, please have a parent or guardian contact us at parents@uplift.games ensuring a valid Proof of Hack is given in the email. A Proof of Hack must be given in the form of a screenshot of an email from a human at Roblox Support notifying you that your account is secured.

Hope this helps!

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S

Steven Zachary posted 24 days ago Admin Answer

Hey Catpuppy!

If you are unable to use our live chat option due to a red error stating you cannot sign into your account, this means the account you are using is under the age of 13. If you believe this is an error, please contact Roblox Support in order to have the age of your account looked into. They can be found here!


If this is not an error, please have a parent or guardian contact us at parents@uplift.games ensuring a valid Proof of Hack is given in the email. A Proof of Hack must be given in the form of a screenshot of an email from a human at Roblox Support notifying you that your account is secured.

Hope this helps!

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