Adopt me passwords

Posted about 1 month ago by stellar

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stellar

I think having a password to the game would help stop hackers, or at least having a password option on certain pets. i understand if not though, you'd have to make a whole forum on how to get the pets if they forgot their password lol. The lock feature is good enough

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S

Steven Zachary posted about 1 month ago Admin

Hey Stellar!

To give you an idea of why we haven't implemented something like this, it's exactly what you said, if a player were to forget their password there is nothing we can do to give them back their password.

With these types of passcodes, we would have to do one of two things in support:

  • Assume if you can log into the account you own it and reset the password, which wouldn't block against hackers or other players who can access your account through knowing your account information.
  • Never reset passwords, which means a player could never trade or use pets on that account again until they remember the password.


Per Roblox's Privacy rules, we are not given any information that can inform us of who an account owner is. As a result, there is not information we can ask a player to verify they own the account and use as a method of resetting the password.

Thank you for your suggestion and for your understanding!

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