Pets plus subscription error

Posted 17 days ago by Mai

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M
Mai

I purchased Pets Plus, but unfortunately, I have not received it yet. Even after restarting Roblox, it remains inaccessible. Although it indicates that the subscription is active, I am unable to use it. The payment has been debited from my bank account, and I am currently unable to make another purchase. If possible, could someone kindly assist me in managing this issue?

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Steven Zachary posted 15 days ago Admin

Hey Mai!


Can you let me know what part of the subscription is missing for you?


For reference, you should receive:
- Access to the VIP area

- VIP nametag (this can be activated in the game settings)

- 1x Pet Handler Pro Certificate (this can be found in the Gifts section of your inventory, using this allows you to equip 2 pets)

- 1x Golden Petunia (this can be found in the Food section of your inventory)

- 1x Subscription Sticker Pack (this can be found in the Gifts section of your inventory)

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