Pets lost in a trade

Posted 2 months ago by kittycatqueenMegan

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kittycatqueenMegan

So, it’s been a couple weeks now since this happened - but I traded my brother some of my pets. It says for him that he traded them back, but it doesn’t for me so neither of us have them. I don’t have screenshots, but the pets were my fly frost fury, my strawberry shortcake bat dragon, my ride mechapup, and my diamond butterfly. If you cannot get back the pets, I understand, but I have tried to post about this multiple times and it has not been approved. 


Please contact me if you can return them. It would be greatly appreciated.

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kittycatqueenMegan posted 2 months ago

Will do - thank you very much! I am a little upset that I will probably not get my (best

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Steven Zachary posted 2 months ago Admin

Thank you for the screenshots!

In this instance, this looks to be an instance of impersonation. You can see in the second and third screenshots the items that were traded by you "kittycatqueenMegan" were then traded to "kittycatqueenmeqan" with the G being replaced with a Q.

Please report these trades in-game so our team can investigate the incident further.

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k

kittycatqueenMegan posted 2 months ago

Here are some screenshots from both of our trade histories - hope this is helpful



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Steven Zachary posted 2 months ago Admin

Hey kittycatqueenMegan!

What I recommend checking in this instance is how your username looks when he traded the pets back. There is a chance that he may have traded them to someone with a similar username to yours.

Unfortunately, without any screenshots I am unable to directly investigate.

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