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For the past couple of weeks, I can save an outfit, but anytime I then try to equip it on a pet it doesn't include all of the pet wear. In other words the pet outfits aren't working (at least for my sister and I).
0 Votes
10 Comments
Damien Support posted 20 days ago Admin
Thank you for checking in! It's still with our engineers, no further updates at this time.
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NIGHTSQUID posted 21 days ago
Hey! Checking in again on how you guys are doing with this issue, I understand you have a lot of work though especially with the new update.
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Damien Support posted about 2 months ago Admin
Following back round on this! Thank you for your recreation steps, this is still with our team, but we have now been able to reproduce the issue. However, no ETA on a fix at this time.
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NotSundew posted 2 months ago
Hey! I don't think this issue has been resolved yet, so I wanted to give a step-by-step guide on how to recreate the bug along with my console logs. This works with any pets and any pet wear, and it is certainly maddening. Hope it gets fixed!
1 Votes
Kelly D posted 2 months ago
I know exactly how this bug works and I reported it in detail before the website was updated recently but did not get a response. How the bug works is that with almost every accessory except for a few putting on the accessory on its own causes it to be removed from any outfits you have in.
To reproduce: put on the gingerbread eye patch
save it as an outfit
Remove all pet wear
Put on the gingerbread eye patch again.
The outfit will be completely gone not even a name
You can do the same thing with multiple accessories and only put on the gingerbread eye patch. The outfit will still be there but you will find the gingerbread eye patch missing when trying to put on the outfit.
1 Votes
Night squids alt posted 3 months ago
hey this is Night Squid from a different account. It wouldnt let me post a video so I’m not sure how to do that but there’s the logs. What happened in the video is I saved two outfits, and the 1 petwear they had in common, the rainbow maker, didn’t load in on the first outfit once I saved the 2nd one. But I know it isn’t just that they can’t have the same item, because all my other outfits, included ones that didn’t have anything in common, wouldn’t load all the way and still wouldn’t. I can’t show you them anymore though, because I deleted all of them cause I thought maybe it would fix it. I hope this helps!
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Damien Support posted 3 months ago Admin
Thanks for letting me know!
I'm sorry to hear that this is happening. I have been unsuccessful at my attempt to reproduce this bug and will need more information. For anyone experiencing this issue, please provide a screen recording of you saving an outfit, and loading it on to the pets, and a screenshot of the console logs that appear after the issue occurs.
1 Votes
NIGHTSQUID posted 3 months ago
Yes I know that you can't have shoes on snakes and etc. but that isn't the issue. It doesn't matter the pet or the petwear but the whole outfit won't load. It changes every time. For example when I put it on my dog the backpack won't load or the next outfit nothing will load but the shoes. It's really odd and I have no idea why it's happening.
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R1sk posted 3 months ago
I also experience this, accessories don't fully appear when we want to use them.
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Damien Support posted 3 months ago Admin
Hey there Nightsquid!
Could you please give us some more details?
Not all pet accessories are compatible with some pets, for example, you can't give a snake shoes!
So, we just want to rule out that this isn't a compatibility issue.
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